Medical Receptionist Jobs in Nashville, TN
Medical receptionists in Nashville check in patients, verify insurance and keep clinic schedules moving, from physician offices on 22nd Avenue North to the VA's Nashville and Murfreesboro campuses. Here are the current openings, followed by who is hiring, what the job pays and how to break in without a license.
Current medical receptionist Openings in Nashville, TN
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Medical Receptionist Work in Nashville
Nashville is a healthcare headquarters town, and the front desk is where a lot of that industry starts. Physician groups such as Heritage Medical Associates, with 14 locations across Davidson, Wilson and Williamson counties, need patient support staff at every office, while hospitals like Highpoint Health Sumner in Gallatin and Ascension Saint Thomas Rehabilitation Hospital staff registration desks for admissions and outpatient visits.
Titles vary more than the work does. A hospital posts patient access representative, the VA posts medical support assistant, and private practices post front desk or patient support. All of them check patients in, verify coverage, collect co-pays and schedule follow-ups. Clinic jobs usually run weekday business hours, while hospital registration desks cover evenings, weekends and the emergency department.
Top Nashville Employers Hiring Medical Receptionists
These Nashville-area employers post front desk and patient access roles on their own career sites:
- VA Tennessee Valley Healthcare System - hires Medical Support Assistants to schedule veterans and cover clinic front desks at its Nashville and Murfreesboro medical centers.
- Highpoint Health Sumner - the Gallatin hospital, run by Lifepoint Health with Ascension Saint Thomas, hires weekday patient access representatives.
- Ascension Saint Thomas Rehabilitation Hospital - the Nashville rehab hospital hires patient access staff for reception, registration and admissions paperwork.
- Heritage Medical Associates - the physician group based on 22nd Avenue North hires patient support staff who welcome patients, verify coverage and manage access to care.
- Tennessee Orthopaedic Alliance - the orthopedic practice recruits administrative and front desk staff for its Middle Tennessee clinics.
Medical Receptionist Salaries in Nashville
- Entry level: about $15 to $18 per hour for general front desk and check-in roles.
- Experienced: roughly $18 to $22 per hour for medical secretaries and patient access staff who handle insurance verification.
- Senior / lead: $23 to $28 per hour for lead, scheduling and specialty front office roles.
These are estimates based on 2025 federal wage data for the Nashville metro, where general receptionists have a median of $17.70 an hour and medical secretaries $21.91. VA Medical Support Assistant (Advanced) jobs post at GS-6, or $50,168 to $65,219 a year. Insurance and billing knowledge, medical terminology, bilingual skills and hospital shift work move pay up the most.
How to Become a Medical Receptionist in Nashville
Tennessee does not license medical receptionists, so there is no state exam or board to clear. Most employers ask for a high school diploma or equivalent, computer skills and good phone manners, and many prefer medical terminology or billing experience. If you want formal training, Nashville State Community College, whose main campus is on White Bridge Road in West Nashville, offers an Administrative Assistant technical certificate and an Administrative Professional Technology A.A.S. with a Medical Business concentration that covers medical terminology, medical legal issues and electronic healthcare applications.
What the Job Involves
Medical receptionists greet and check in patients, collect demographic and insurance information, verify benefits, and collect co-pays at the time of service. They answer phones, schedule and reschedule appointments, explain forms, request records, and keep the waiting room and provider schedules on track, all while protecting patient privacy.
Skills Employers Look For
- Customer service on the phone and in person
- Insurance verification and co-pay collection
- Medical terminology
- Scheduling and EHR or registration system data entry
- Accuracy and attention to detail
- Discretion with patient privacy
Career Path and Advancement
Many Nashville receptionists start at a clinic front desk, then move into hospital patient access, scheduling or insurance roles that pay more. From there the path runs to front office lead, practice coordinator, or billing and coding, and Nashville State's 30-credit Medical Coding technical certificate is one local route for receptionists who want to move into the business office of a health system.
Related Careers in Nashville
If medical front office work interests you, these Nashville healthcare guides are close matches:
Frequently Asked Questions
Do you need a license to be a medical receptionist in Tennessee?
No. Tennessee has no license for medical receptionists or front desk staff. Employers set their own requirements, usually a high school diploma or equivalent plus customer service and computer skills.
How much do medical receptionists make in Nashville?
Most Nashville front desk jobs pay about $15 to $22 an hour. Federal 2025 data puts the metro median at $17.70 for receptionists and $21.91 for medical secretaries, and VA medical support assistants at GS-6 earn $50,168 to $65,219 a year.
What is a patient access representative?
It is the hospital title for a medical receptionist. At hospitals like Highpoint Health Sumner, patient access staff register patients, verify insurance, collect co-pays and explain admission forms.
Are there medical receptionist jobs with weekday hours?
Yes. Physician offices and many hospital outpatient desks run business hours, and Highpoint Health Sumner has posted patient access roles at 8:30 a.m. to 5 p.m., Monday through Friday. Emergency department registration covers nights and weekends.
Is there a medical office program in Nashville?
Nashville State Community College offers an Administrative Professional Technology A.A.S. with a Medical Business concentration and a shorter Administrative Assistant technical certificate. Neither is required to get hired, but both teach the terminology and software employers prefer.
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